AI Answering Service for HVAC
It's 105 degrees. The AC dies. The homeowner calls three HVAC companies. Two go to voicemail. Claudessa answers yours, qualifies the call, and books the service appointment. $29/mo.
$126K
average missed-call revenue loss per year for HVAC businesses
85%
of callers who reach voicemail call the next HVAC company
$450
average AC repair job you lose to a missed summer call
It's July. You're on a rooftop replacing a compressor. Your phone rings 4 times in an hour. That's $1,800 in AC repairs calling someone else. Claudessa costs $29/mo.
No forms. No setup wizard. We learn your HVAC business the old-fashioned way — by talking to you.
Name, phone, email. No credit card. Your 2-month free trial starts immediately.
Claudessa calls you and learns everything: residential and commercial? What tonnage do you service? Emergency rate? Do you install mini-splits? What's your service area? Maintenance plan pricing? Everything a new receptionist needs — learned through conversation, not forms.
AC out in a heat wave? Claudessa answers, qualifies whether it's a warranty call or billable service, gives your rate, and books it. Furnace won't ignite at midnight? Emergency protocol kicks in — you get an instant text with the details.
No AC in July. No heat in January. Both are emergencies your callers need handled NOW. Claudessa knows the difference between a "my AC isn't blowing cold" routine call and a "my furnace is making a loud banging noise and smells like gas" emergency. It asks the right diagnostic questions, gives your emergency rate if applicable, and texts you immediately when it matters.
No AC — Saturday 2:15 PM
AC stopped cooling. 98 degrees outside. Caller hung up after 6 rings.
Answered — Saturday 2:15 PM
Emergency: AC not cooling, 3-ton Carrier unit. Homeowner given your diagnostic fee ($89). Service appointment booked for today. You texted immediately with full details.
| Claudessa | Typical Service | |
|---|---|---|
| Onboarding | Voice conversation — we call you | Script you write yourself |
| Knowledge | Brands serviced, tonnage, maintenance plans, emergency protocols | Business name and hours |
| Setup effort | Zero — we do the work | Hours of scripting |
| Seasonal surge ready? | Handles 100% of overflow | You hire temp staff or lose calls |
Do you install ductless mini-splits? What brands do you service? Do you offer maintenance agreements? What's the diagnostic fee? Claudessa knows all of this — because we called you and asked. When a homeowner calls about a Carrier AC unit, Claudessa confirms you service Carrier and books the appointment. No generic scripts. No "someone will call you back."
Homeowner needs a tune-up before summer. Claudessa checks your schedule, finds the next available slot, books it, and confirms — all while they're still on the phone. No callbacks. No phone tag. The appointment is set before they hang up.
First week, a caller asks about duct cleaning and Claudessa hasn't learned that yet. It takes a detailed message, flags the gap, and covers it in your next sync call. By month 3, Claudessa handles questions about SEER ratings, refrigerant types, and rebate programs without blinking.
Try free for 2 months. No credit card required. Cancel anytime.
For solo HVAC techs
For HVAC companies
For multi-truck operations
Summer and winter are your busy seasons — call volume can double overnight. Most HVAC companies start on Growth to handle seasonal surge. If you run 3+ trucks year-round, Pro gives you unlimited coverage.
Claudessa starts at $29/mo for 100 calls. Growth ($69/mo) covers 300 calls. Pro ($129/mo) is unlimited. All plans include a 2-month free trial with no credit card required. Traditional HVAC answering services cost $200-400/mo.
Yes. Claudessa learns your emergency protocol during onboarding — what qualifies as an emergency (no heat in winter, AC failure in summer, gas smell), your emergency dispatch rate, and whether to text you or transfer the call live. It triages correctly and gets you the details instantly.
We call you and have a real conversation. Claudessa learns your service area, rates for common jobs (AC repair, furnace install, duct cleaning, maintenance plans), emergency procedures, brands you service, financing options, and how you want calls handled. No forms, no scripting.
Yes. Claudessa checks your availability and books appointments on the spot — AC tune-ups, furnace inspections, maintenance visits. The caller gets confirmation before hanging up. No phone tag, no missed appointments.
Most answering services use generic scripts and take messages. Claudessa actually knows your HVAC business — your rates for AC repair vs furnace install, which brands you service, your maintenance plan pricing. Callers get real answers, not "someone will call you back." Starting at $29/mo vs $200+/mo for traditional services.
Enter your number. Claudessa calls you in 30 seconds — as the receptionist for a real HVAC company. Ask about AC repair pricing. Report a no-heat emergency. Book a maintenance appointment. Then imagine that's YOUR business.